" I just wanted to take a moment to thank you for the outstanding service that you provided to me not just last week but in the few previous times you have serviced my carpets.
I was so worried and upset by the coffee stain in the middle of my beige living room carpet. Your technician, Jeff went above and beyond the call of duty. He removed the stain safely and effectively. My 12 year old carpet looks brand new! Thanks again for your commitment to complete customer service and satisfaction!"
Nicole - Allison Park, OH
" I wanted to let you know how wonderful your staff and service has been to me. The Woman who made all the arrangements, Linda, was very patient with me and got all the details exact and basically made my life very easy. I have 3 young children and am in the process of selling my father's townhouse since he passed away earlier this year. Linda had your staff make the drive to my house after completeing the job. The technician who came to the door was kind enough to not ring the door bell, since it was writted clearly that "nap time" was from 2pm-5pm. That type of consideration is rare and I really appreciate it. He reviewed the invoice with me, answered my questions and was very professional. Linda made the follow-up call to see how everthing turned out at my dad's house. The carpets look amazing and I think that's the main reason the house sold in 2 days! I just signed the agreement today. I am very pleased with your service, but even more so with Linda and the technician for putting forth that extra effort to make getting the carpets cleaned an effortless task on my part. Treat them well, they give your company a good name!"
Susanna - Wexford, OH
*Based on studies conducted by independent laboratories of Chem-Dry’s HCE (Hot Carbonating Extraction), P.U.R.T. (Pet Urine Removal Treatment), Granite Countertop Renewal, and Tile, Stone & Grout cleaning processes. Allergens tested were dog and cat dander and dust mite allergen. Pet odor results based on testing with the most common odor sources found in dog and cat urine. Pet urine bacteria results based on Chem-Dry’s HCE cleaning process and a sanitizer, combined with P.U.R.T. All bacteria results include use of sanitizer. Figures are an average across multiple tests.